People who are with you every step of the way. 

DSS’ best-of-breed products are backed by a world-class technical support team. Our software licenses include Standard Support Services, to ensure you receive the expert assistance you need, when you need it. You can also upgrade to DSS Premium Support Services to receive high-priority assistance, remote real-time product support, and monthly onsite visits by one of our experienced DSS support team members.

For 24/7/365 coverage, we offer our Automated Monitoring Service, which notifies DSS Support Services at any time, day or night, so we can act fast to prevent system downtime or restore services. 

 
 
 

Veterans Health Administration & IHS and Tribal Sites Support 

HOURS: 8:00 am-8:00 pm EST Monday-Friday 

CALL: 561-284-7200 

AFTER HOUR EMERGENCY SUPPORT: 561-284-7200

EMAIL: support@dssinc.com

 
 

 
 

Juno EHR Support

Hours: 24 x 7 x 365

Call: 561-284-7620 or Toll Free 866-791-0557

Email: support@JunoEHR.com

 
 

 
 

vxVistA Support 

Hours: 24 x 7 x 365 

CALL: 561-284-7620

TOLL-FREE: 866-791-0557 

EMAIL: vxsupport@dssinc.com