Support

DSS’ best-of-breed products are backed by a world-class technical support team. Our software licenses include Standard Support Services, to ensure you receive the expert assistance you need, when you need it. You can also upgrade to DSS Premium Support Services to receive high-priority assistance, remote real-time product support, and monthly onsite visits by one of our experienced DSS support team members.

For 24/7/365 coverage, we offer our Automated Monitoring Service, which notifies DSS Support Services at any time, day or night, so we can act fast to prevent system downtime or restore services.