PODCAST: Impact of Emotion AI on Veteran Mental Healthcare

In this Fed Health Forward podcast interview, Dr. Barbara Van Dahlen, former executive director of the PREVENTS Presidential Executive Order Task Force, and strategic advisor to DSS, Inc.; Michele Burst, director of strategic innovations, analytics at DSS, Inc; and Rob Gordon, chief growth officer at SBG Technology Solutions, discuss the impact of Emotion AI on Veteran mental healthcare.

In June 2023, Federal News Network published a guest article about the impact of Emotion AI on Veteran mental healthcare that was authored by Dr. Van Dahlen, Michele Burst and Rob Gordon.

The article highlights how Emotion AI can be especially valuable to efforts focused on supporting the mental healthcare needs of Veterans and their families. It also highlights how Emotion AI has the potential to directly support specific VA suicide prevention efforts – especially supporting the VA’s Veterans Crisis Line (VCL).  

Following are key highlights from this deep-dive podcast interview, where Dr. Van Dahlen, Michele and Rob provide a comprehensive perspective on opportunities and implications that Emotion AI can have for the Department of Veterans Affairs (VA):

  • The current problem set around suicide prevention for Veterans, active military and families. (1:00)

  • A discussion around what AI is from a broad perspective. (3:35)

  • About Emotion AI and its overall benefits. (6:45)

  • How DSS is supporting the development of Emotion AI solutions, and more about the company’s participation in Mission Daybreak. (15:50)

  • How Emotion AI helps suicide prevention efforts at the VA. (21:48)

  • Unintended consequences of Generative AI, with Large Language Models, including Emotion AI. (27:39)

  • How best to educate the military/Veteran community about AI. (35:27)

  • What the future holds when it comes to AI. (38:08)

Read the full Federal News Network a guest article here. In addition, to learn more about how DSS is a catalyst for care innovation for the VA, please click here.