Telecare Record Manager (TRM) Plus

With the increase of patients seeking medical advice over the phone, healthcare organizations must ensure the same delivery of high-quality patient care. DSS TeleCare Record Manager (TRM) Plus is a HIPAA-compliant, URAC-certified telephone liaison care management solution that provides easy and efficient access to telephone treatment protocols. The solution also enables users to update and organize information based on patient call category.

TRM Plus integrates seamlessly with VistA and DSHI Veterans Health Gateway (VHG), which enhances telephone triage decision-making by helping nurses accurately assess patient symptoms and quickly determine the proper course of action for treatment.

TRM Plus Key Benefits at a Glance

  • Integrates with VistA and DSHI Veterans Health Gateway (VHG) triage solution
  • Enables the automatic creation of TIU notes in CPRS
  • Supports call history, management and workload reporting
  • Provides direct access to patient information in VistA

Contact DSS today at 561-284-7000 or e-mail to request more information about TeleCare Record Manager Plus.