Project Management
Our certified project managers work with your project stakeholders to gain a comprehensive understanding of where you want to go, and what it’ll take to get there. Backed by industry best practices, and a team of subject matter experts, we then create and execute a personalized strategy that works.
Business Analysis
We identify your unique organizational needs, using workflows and requirements to drive development. Our team of functional and business subject matter experts work closely with you, to uncover problems and pain points you might not even know exist.
Software Development and Release
With over 100 software engineers on staff, the average DSS engineer possesses more than 12 years of workflow and technology expertise. We focus on your pain points, and work closely with the project team from concept and requirements elaborations, through project implementations, to develop solutions that help you reach your goals.
Testing
DSS offers a full range of software testing services, including functional, non-functional and technical testing, as well as automated regression, load, and stress testing. We have provided testing services to more than 350 programs and twelve nationally released solutions for the Department of Veterans Affairs, and commercial hospitals.
Systems Integration
Our proven integration approach involves analyzing and understanding the touch points to ensure seamless integration without service disruption. As a premier healthcare technology integrator, we’ve integrated hundreds of EHR applications, enabling bi-directional data exchange, interoperability and improved reporting to support your unique functionality and workflows.
Change Management
We work with our clients to establish a Change Control Board (CCB) to control changes on agreed on implementation path(s). essential for controlling the artifacts produced, modifications, updates, and defects corrections to avoid costly confusion.
Data Migration
With extensive experience in federal and commercial healthcare markets, DSS data migrations yield a 99% acceptance rate. We keep providers and patients at the forefront, focusing on patient demographic data, and diagnosis/treatment information for ongoing conditions. Our experts will analyze your needs, determine the necessary effort to perform the migration, and find a point of maximum benefit and value.
Infrastructure
DSS covers application services for more than 11,000 users at over 130 locations nationwide, with infrastructure strategies to meet all federal and commercial requirements. We can support different configurations based on your unique needs, and utilize the latest virtualization technologies to provide a secure, flexible solution for system and application access.
Technical and Installation Services
Our expert staff of technical and clinical analysts are always available, to provide the answers you need, and solutions that work. The DSS Installation team is uniquely qualified to handle hardware and software installations that meet the needs of any facility. We follow ITIL service management best practices to provide Help Desk Tier 1-4 Business Rule, Development, and Architectural support to keep you up and running and performing at your best.
Training
DSS training programs are designed to provide a strong foundation for every user to work with confidence, and gain the most from their solutions. Our expert trainers leverage a variety of proven, results-oriented tools, including on-site classroom training, webcasts, and web-based training videos.