HB Mobile is a Home Based Mobile Solution that allows HBPC Clinicians to perform a critical service of treating VA patients in their homes. This program helps Veterans maintain a better quality of life while receiving much needed care in their home, instead of an institution.
Partnered with DSHI Veterans Health Gateway - VHG™
DSS TeleCare Record Manager™ is a complete telephone liaison care
management system that provides an easy and efficient way for you to access telephone
treatment protocols and update and organize information from different categories
of patient calls.
Systems' Veterans Health Gateway™ (VHG) is a clinical
software application used by nurses who provide telephone triage
services to veterans. VHG supports nurse clinical decision-making
by systematically assessing a veteran's symptoms, while providing
reference health information during the process. At the end
of the triage process, VHG provides a triage follow-up recommendation,
as well as self-care or interim-care instructions. The systems
sorts patients into 7 distinct urgency levels: 911, <2 hours,
2-8 hours, 12-24 hours, 2-3 days, 1-2 weeks, and self-care.
The encounter documentation is automatically performed in the
background during the triage process and saved as a triage
encounter record. VHG has been shown to appropriately identify
emergencies, while reducing unnecessary clinic visits.